WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Refund and Returns Policy

Refund and Returns Policy

At Let’s Vape, your satisfaction is our utmost priority. We understand that sometimes purchases may not meet your expectations. That’s why we’ve crafted a comprehensive Return and Exchange Policy to ensure your shopping experience with us is hassle-free and enjoyable. We value your trust and loyalty, and we’re always here to assist with any concerns or issues you might encounter.

1. Return Period: All eligible products can be returned within 14 days of the purchase date. Products must be in the same condition as received and in the original packaging.

2. Non-Returnable Items: For health and safety reasons, we cannot accept returns or exchanges on the following items:

    • E-liquids
    • Disposables
    • Replacement Coils
    • Pods or Cartridges
    • Opened or used Tanks and Atomizers

3. Conditions for Returns and Exchanges: To be eligible for a return or exchange, the item must:

    • Be unused and in the same condition that you received it.
    • Be in the original packaging.
    • Have the receipt or proof of purchase.

4. Damaged or Defective Products: If you receive a product that is defective or damaged upon arrival, please contact us within 48 hours of receiving the product. We will arrange a replacement or refund once the product is returned and inspected.

5. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

6. Exchanges: Exchanges are subject to product availability. If the item is out of stock at the time of the exchange request, we may offer a refund or store credit.

7. Disclaimer: All products sold by Let’s Vape are intended for adults. By making a purchase, the buyer agrees that they are of legal age in their jurisdiction.

Contact Information:

For any questions regarding our Return and Exchange Policy, please contact:

Email: customercare@letsvape.ae 
Phone: 800 8273 / 800VAPE